Privacy Policy

Accounts and age eligibility

The iPhone app uses Sign in with Apple. We use an account identifier and authentication credentials to recognize your account and secure your sessions. We do not receive your Apple password.

Someone FM is for adults aged 18 or older. During registration, we ask for your birthday to determine eligibility and age. For eligible accounts, we keep that birthday privately and use it to derive age and an optional zodiac sign. Your full birthday is not displayed to other users. For an underage decision, we retain the blocked eligibility decision rather than the submitted birthday. Contact us if you believe a decision was a mistake.

Your profile and what other people see

We store the profile information you provide: your name or nickname, interests, optional portrait and conversation prompt, and any optional work, hometown, country, favorite books, films, song, or zodiac-sign details. Other users can see these public profile details, your age, temporary profile note, and availability information. Exact last-active timestamps and your full birthday are not public profile fields.

A personal photo is optional. The iPhone app uses the system photo picker to receive the image you select, without asking for broad photo-library or camera access. Country and hometown fields are information you choose to provide; the app does not request your precise device location.

Conversations, Rings, and friends

Microphone audio passes through LiveKit to connect you with the other participant. We do not record or transcribe conversations. Another participant may independently capture or repeat what they hear or see; only share information you are comfortable sharing.

We process account and room identifiers, connection events, timestamps, call duration, and technical information needed to operate calls. The app keeps recent conversation history and personal conversation totals on your device. Server-side connection records also support prior connections and referral conversation-time totals. These records describe a connection, not what was said.

Private text messages, Ring comments and outcomes, and call summaries are saved in a shared conversation between the two participants, so you can return to your history across devices. We keep a read position to show unread activity. These records do not expire with a Ring; a pending account-deletion request suspends access while retained data awaits the deletion process described below. New accounts receive an automatic welcome message from the founder and can reply in that conversation.

We store Rings, their optional comments and status, friendship requests and relationships, blocks, and reports. A Ring comment is visible to its recipient. In-call drawings, reactions, and game state are exchanged with the other participant and are not saved by us as a conversation archive.

Safety checks and reports

After you agree to our terms and safety notice, submitted profile text, profile photos, temporary notes, Ring comments, and text messages are sent to OpenAI’s moderation service for automated safety checks before publication. We send the content being checked, without attaching your account identifier, birthday, sign-in credentials, or conversation history. The content itself may contain personal information you choose to include. Voice calls are not sent to OpenAI for this filtering.

When you report content, we store the reporting and reported account identifiers, reason, time, relevant content or profile-image snapshot, and message or call reference for private review by our team. Call reports do not include an audio recording. Moderation decisions and restrictions are retained to enforce our rules and handle appeals. We also keep the version and timestamp of your terms agreement.

Hide for me removes a conversation item on your current device; it does not delete it from the recipient’s account or our storage. Blocking hides the shared conversation and profiles and prevents further direct contact.

Invitations and referral information

A personal invite link displays the inviter’s profile name and portrait on a webpage accessible to people who have the link. If you register with an invite code, we associate the registration with that inviter.

The inviter can see your profile name, portrait, joined status, and a summary of your eligible connected conversation time with other people. Calls with the inviter do not count toward that referral total. This feature does not show the inviter your conversation audio, topics, or conversation partners. No cash rewards are currently active. See the invitation terms.

Notifications and support

If you allow notifications, we associate an Apple push-notification device token with your account session to deliver Ring and message updates. Message notifications do not include the message text. You can change notification and microphone permissions in your device’s Settings. Sending a Ring does not guarantee notification delivery.

If you contact support by email, we receive your message, email address, and any attachments. Feedback sent through the app or website is saved in a private team inbox for 90 days, with its submission time and source page. Signed-in feedback is linked to your account so the team can see who sent it. Email notifications may also be retained in our support mailbox. Avoid sending passwords, sign-in codes, or unrelated sensitive information. If you request a browser availability notification, we store the contact information you provide for that request.

Service information and website analytics

We process technical information such as IP addresses, device/browser information, connection errors, and approximate country or city inferred from a network request. Browser matching may show approximate city information to the other participant. Browser sessions use temporary identifiers rather than the iPhone app’s public profiles.

Usage analytics can include connection and call duration, activities opened, interaction outcomes, reports, and technical errors. PostHog receives call/session identifiers and limited event information, not conversation audio, profile text, drawings, or the contents of games. The website also uses Vercel Analytics.

The website can use PostHog session replay to diagnose interface problems. Text and form inputs are masked, and canvas capture is disabled. This website replay is separate from voice calls and does not record call audio. Website storage is also used for features such as preferences and temporary sessions.

Service providers and disclosure

Providers help us run the service: Apple for sign-in and notifications; LiveKit for real-time calls; Vercel for hosting and website analytics; Upstash and Amazon Web Services for service infrastructure; PostHog for product analytics; OpenAI for text and image safety filtering; and Resend for email delivery.

Book, film, and music searches use Open Library, TMDB, and Apple’s music catalog services. Search terms are sent to the relevant provider, and loading artwork or song previews connects your device to that provider. These providers may process technical information such as your IP address.

We do not sell your personal information. Information is shared to provide the features described here, with providers supporting those features, or where necessary to comply with law, address abuse, or protect people’s rights and safety. Processing may take place outside your country through our service providers.

Retention and account deletion

Profile notes expire after 24 hours. Open content and account reports, including evidence snapshots, are kept until reviewed; resolved reports are retained for up to 90 days afterward. Detailed service usage records are retained for up to 120 days. Account information, saved profile details, relationships, and cumulative conversation/referral totals remain while needed to provide your account, unless changed or deleted. Some records may need to be retained for security, resolving disputes, or legal obligations.

Request account deletion in Me → Settings → Delete account. Once saved, the request hides your profile and pauses normal account access while it is processed. Your data is retained during this pending stage; requesting deletion is not the same as completed erasure. You can sign back in and choose Keep my account while the request is still pending.

Deletion requests are handled by our team. Contact hello@someone.fm for questions about a pending request or if you cannot access your account. You do not need to email us to initiate deletion from the app.

Your choices and questions

Edit your public profile in Me, manage blocked people in Settings, and control microphone and notifications through your device. You can contact us to request access to, correction of, or deletion of your personal information. We may need to verify ownership before acting on a request. Your rights under applicable privacy laws are not limited by this policy.

We will update the date on this page when the policy changes and provide additional notice where required. For help, visit Support or email hello@someone.fm.